At Tenvas.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using Hodbay.com, you agree to the terms described below.
1. Information We Collect
1.1 Personal Information
When you place an order or create an account, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment processors—we do not store your full credit card details)
1.2 Automatically Collected Information
We collect certain data automatically when you browse our website, such as:
- IP address
- Device type and browser information
- Pages viewed and time spent on site
- Cookies and tracking technologies (e.g., analytics, preferences)
1.3 Optional Information
If you contact us or subscribe to newsletters, we may collect:
- Messages or support inquiries
- Communication preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website performance and user experience
- Send order updates, shipping notifications, and important service emails
- Prevent fraud and enhance security
- Send promotional messages (only with your consent—you may unsubscribe anytime)
3. How We Share Your Information
We do not sell your personal information.
We may share data only with:
- Payment processors (for secure payment handling)
- Shipping carriers (to deliver your order)
- Service providers (e.g., analytics tools, email platforms)
- Legal authorities if required to comply with law or prevent fraud
All partners are required to protect your information and use it only for the services we request.
4. Cookies & Tracking Technologies
We use cookies to:
- Keep your shopping cart saved
- Remember your preferences
- Analyze website performance
- Improve marketing and customer experience
You can disable cookies in your browser settings, though some features of the site may not work properly.
5. Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure payment gateways
- Restricted administrative access
While we take strong precautions, no online transmission is 100% secure. You use the website at your own risk.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the data we store about you
- Request correction or deletion
- Opt out of marketing emails
- Limit the use of cookies
- Request a copy of your personal data
To exercise any of these rights, contact us at hello@tenvas.com.
7. Retention of Information
We keep your information only as long as necessary to:
- Fulfill orders
- Maintain records for legal and business purposes
- Provide customer support
After that, data is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
Tenvas.com is not intended for individuals under 18 years old. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: hello@tenvas.com
Website: Tenvas.com